Q.: “I am a successful banking professional who spends plenty of time networking. My problem is, some of the groups I network through have become more like support groups. How do I get beyond the support group feeling to get better at business? How can I turn these networking opportunities back into what they should be — tools to help me become more successful?” Signed, Stuck in Support Groups
This is an excellent question because it happens quite frequently…in women’s groups. I’m assuming these are groups consisting mostly of women? (Note to reader: Perhaps I’m being sexist, and you can call me on it if I am, but can you imagine a guy’s networking group with this problem? )
Anyway, get a bunch of women together regularly and with their love of conversation as a way of bonding, sharing their lives and getting validation, it can easily turn into “spontaneous therapy.” Unfortunately, since this therapy is done by non-professionals, it may not be all that useful. Often, meetings can become little more than venting sessions. Nothing intrinsically wrong with that, but for those who join for more professional reasons, it can be quite trying.
First question: What were the original purposes of these groups? Were they intended as networking groups that morphed into a support group or were they intended to be support groups? I ask this because there are some professional women’s groups whose original intention was (and is) to help women deal with the glass ceiling. Since this is precisely what many of the women are looking for, it would be appropriate.
Once you have the answer to the question above, find out if there are others in the group that feel as you do. It would certainly be useful to know if others are having the same frustrations or if you are alone in this.
Regardless of whether others feel the same, I think you are going to have to be assertive to get what you want out of these groups. Request a space on the agenda. (You do have agendas, don’t you? More about this later…) Then, state your concerns. Something like:
“While I really enjoy the support we give one another, I thought this group was really intended to….(fill in the slot with what you thought their agenda was)…
“I joined this group with the hope that I would encounter opportunities to be more successful at my workplace. It’s starting to feel more like a support group than a networking group. Does anyone else feel as I do?”
You may discover that some women may not really know the difference between support and networking and that may emerge during the ensuing conversation. That would be your opportunity to share what you think the group can become.
If there are enough people who feel as you do and desire to get back to networking, then being highly organized for every meeting will keep the group on track and allow less time for the kind schmoozing that turns into therapy.
It is much more likely to veer off into support group time if the meetings are unorganized and/or lacking direction.
Agendas, plans for future discussion topics decided months in advance, speakers, all kinds of organizational tools, will help to keep the group(s) organized and focused. Get buy-in by having the whole group decide the content for the meetings and then another committee to locate speakers or professionals willing to share some expertise or lead discussions. Perhaps each member could take turns being responsible for organizing the monthly meetings.
If your current format is simply to meet and talk, there may be some who are not happy with the new format because it will require more work than simply attending a meeting, and that may put some members off. You’ll have to wait and see if the group is in agreement with your frustrations and responsive to your suggestions. Time will tell and then you can make your own decision as to whether or not to stay.
One last thing. What does it say about women’s progress toward the board room that many women still seem to need a “support” group? Perhaps nothing. Perhaps, as I said earlier, it’s just the result of women’s love of conversation as a way to connect and the reason it would happen less with men is that they are less likely to be sharing “feelings.” (Note to male readers out there: I’m not saying you don’t have feelings, I’m saying that in male culture, you are not encouraged to express them. Studies on communication differences based on gender show that females, from sandbox age, use words as a way to connect, while males, from sandbox age, use words as a way to establish dominance. Therefore, the whole support group feel would be less likely to happen in a men’s or mixed group.)
Finally, I’m hoping that the tendency toward the support group type of interaction is a result of the way females use language and not because they continue to feel discriminated against…but my suspicion is that it is the latter. I think when you bring the topic up you will get some interesting feedback and information along those lines.